Privacy Policy

Information collected automatically

When you visit, standard technical information is collected by our analytics and advertising tools.

• Device and browser type, operating system, and screen size
• IP address and approximate location derived from it
• Pages viewed, time on page, and links clicked
• Referring website and advertising click identifiers passed in the page address

Information you provide

This site has no forms, no accounts, and no email or text message sign-up. If you contact support by email, we receive whatever you include in that message.

Cookies and similar technologies

Cookies and similar technologies are used to measure advertising performance and to understand how visitors move between this site and our store. Most browsers let you block or delete cookies in their settings.

A tag management tool (Google Tag Manager) is used to load measurement scripts. Advertising platforms such as Google and Meta may set their own identifiers through it.

Your cookie choices

Every visitor sees a short cookie notice. Choosing Continue allows analytics and advertising cookies. Choosing Options lets you turn analytics or advertising on or off, or reject both. Closing the notice does not record a choice. You can change your choice any time with Cookie settings or Do Not Sell or Share My Personal Information in the footer.

In the EEA, UK, and Switzerland, analytics and advertising cookies stay off until you allow them. In the U.S. and elsewhere, they are on unless you opt out.

Your choice covers this site and our store at oola.com. When you follow a link to oola.com, your choice is passed along in the link so the store applies the same settings. We keep a record of your choice, when you made it, and which version of the notice you saw.

If you reject advertising cookies, we do not pass advertising identifiers to oola.com.

How information is used

Information is used for a limited set of purposes.

• Measuring the performance of advertising campaigns
• Understanding which pages are useful and which are not
• Detecting and preventing fraud, abuse, and technical problems
• Meeting legal and record-keeping obligations

Sharing

Information is shared with service providers who operate analytics, advertising measurement, and hosting on our behalf, and only as needed for those services.

Information may also be disclosed if required by law, or in connection with a merger, acquisition, or sale of assets.

We do not sell personal information for money.

Your choices and rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask for it to be corrected or deleted, or opt out of certain advertising activity.

To make a request, email support@oola.com with "Privacy Request" in the subject line. We may need to verify your identity before acting on it.

Your browser and device settings also offer controls for advertising identifiers and tracking.

U.S. and California privacy rights

We apply California privacy rules to all U.S. visitors. Sharing advertising and click identifiers with Google, Meta, and our store at oola.com to measure and target ads may count as "selling" or "sharing" personal information under California law.

You can opt out at any time with the "Do Not Sell or Share My Personal Information" link in the footer. We also honor the Global Privacy Control (GPC) signal from your browser as an opt-out. Once you opt out, we stop passing advertising identifiers and tell oola.com about your choice.

You may also request to know, correct, or delete your personal information by emailing support@oola.com. We will not treat you differently for using these rights. We do not knowingly sell or share information of anyone under 16.

Retention

Technical and advertising data is kept only as long as needed for measurement, security, and legal obligations, then deleted or aggregated.

Your cookie choice is stored in your browser until you change it or clear your browser data.

Children

This site is intended only for adults 21 and older. We do not knowingly collect information from anyone under 21, and we delete any we learn we have collected.

Changes to this policy

This policy may be updated. The date at the top of the page shows when it last changed.

Contact

Dr. Hank, LLC (d/b/a Oola)

Attn: Privacy, 1402 3rd Ave N, Nashville, TN 37208

Email: support@oola.com